01 Who we are
CLI Guard is a product of JNZ Group. For the purposes of POPIA, JNZ Group is the responsible party for the personal information described in this policy.
Responsible partyJNZ Group
AddressUnit 2 London Circle, Brackengate Business Park, Brackenfell, 7560, South Africa
02 What we collect
When you complete the enquiry form on this website, we collect:
- Your name — so we know who we are speaking to
- Your work email address — to respond to your enquiry
- Your company name — to understand your business context
- Your phone or WhatsApp number — optional, so we can call or message you back
- Your marketing preference — whether you ticked the box to hear about other JNZ Telecom products
We do not collect special personal information, and we do not collect information about children. Supplying this information is voluntary — but without it we cannot respond to your enquiry.
03 Why we use it
We use the information you provide to:
- Respond to your enquiry and arrange a demonstration or number reputation review
- Prepare a quotation and answer questions about CLI Guard
- Keep a record of the enquiry for our own business administration
We will only send you marketing about other products if you have specifically opted in using the checkbox on the form. You can withdraw that consent at any time by replying to any message from us, or by emailing us using the details above. Withdrawing consent does not affect our ability to respond to an enquiry you have already made.
04 Who we share it with, and where it is stored
Your information is stored using third-party service providers who act as our operators under POPIA. These providers process information on our instruction and are contractually required to keep it confidential and secure.
Information is transferred outside South Africa. Our enquiry records are stored on cloud platforms hosted in the United States and Europe. We take reasonable steps to ensure these providers apply a level of protection comparable to POPIA. By submitting the form, you consent to this cross-border transfer.
We use Cloudflare Turnstile to check that form submissions come from a real person rather than an automated script. We do not sell your information, and we do not share it with third parties for their own marketing purposes.
05 How long we keep it
We keep enquiry records for as long as needed to deal with your enquiry and for a reasonable period afterwards for business and legal record-keeping — generally no longer than three years from your last contact with us, unless a longer period is required by law or you have become a customer, in which case customer records are kept under our standard customer retention terms.
06 How we protect it
We apply reasonable technical and organisational measures to protect your information against loss, unauthorised access and unlawful processing. This includes encrypted connections to this website, access controls on the systems holding enquiry records, and limiting access to staff who need it to do their work.
07 Your rights
Under POPIA, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct or delete information that is inaccurate, irrelevant, excessive, out of date or obtained unlawfully
- Object to us processing your information
- Withdraw your consent to direct marketing at any time
- Lodge a complaint with the Information Regulator
To exercise any of these rights, contact us using the details in section 01. We will respond within a reasonable period.
Information Regulator (South Africa)JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Complaintscomplaints.IR@justice.gov.za
Websiteinforegulator.org.za
08 Cookies
This website does not set advertising or tracking cookies. Cloudflare Turnstile may set a short-lived token in your browser purely to confirm that the form was completed by a person. If we add website analytics in future, this policy will be updated first.
09 Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Please check back periodically.