Your calls aren't ignored.
They're flagged.
CLI Guard runs continuous spam-reputation checks across your CLI Guard DID pool, automatically quarantines flagged numbers and replaces them from your pool — with the swap pushed to active agent sessions. No agent re-logins and no manual number changes.
Your numbers can be flagged long before anyone tells you.
It's invisible from your side
Carriers, handset makers and consumer caller-ID apps can label a number "Scam Likely" without any notice to you. Your dashboard still shows a dialled call — the person just never saw it ring.
Connect rates drift quietly
A flagged range doesn't fail outright — it just gets answered less. Teams often chase scripts and agent performance when the real drop-off happens before the call even connects.
It compounds across campaigns
Number ranges get rotated, reused and shared across campaigns. One flagged block left unmanaged can quietly drag down the reputation of the numbers around it.
Continuous monitoring. Automatic replacement.
Built around your CLI Guard DID pool — flagged numbers are swapped out on their own, with zero disruption to agents on the floor.
Spam reputation monitoring
Every DID in your pool is checked on a configurable cycle — from once a day up to four times a day, depending on your tier.
Automatic replacement
Flagged numbers are quarantined and replaced from your DID pool automatically, without your team changing anything by hand.
Minimal agent disruption
Number updates push silently to active sessions. No re-logins, no restarts, no lost call time — rotation is fully transparent to agents.
Quarantine & recovery
Flagged DIDs are benched and recycled back into the active pool after a cooldown period. No permanent loss of numbers.
Vicidial-native, with the details handled for you
Vicidial-native integration
Purpose-built for Vicidial-hosted call centres, with tight integration into your existing campaigns, lists and dispositioning workflows.
Real-time flag alerts
Get notified as soon as a number in your pool picks up a spam or scam label, instead of finding out from a drop in answered calls.
Soft-cap overage
Run past your monthly DID allocation? No blocks, no service interruption. Additional numbers bill automatically at R10 each, in arrears.
Multi-source monitoring
Reputation signals are gathered from multiple sources rather than a single carrier's view, so a flag is caught wherever it first appears.
Fast activation
Accounts are typically activated within 1 business day of getting started — no long onboarding queue.
Always-on rotation
Reputation checks and number rotation run continuously, 24/7, on monitored infrastructure.
Transparent pricing. Pay for what you burn.
All prices exclude 15% VAT. Billed monthly in advance, 3-month minimum term, then month-to-month with 30 days' written notice.
- Active pool 4
- Spam checks 1× / day
- DIDs / month 30
- Active pool 8
- Spam checks 2× / day
- DIDs / month 80
- Active pool 10
- Spam checks 4× / day
- DIDs / month 120
- Active pool Custom
- Spam checks Custom
- DIDs / month Custom
CLI Guard runs on JNZ Telecom VoIP infrastructure. If you'd like to use your existing voice provider, compatibility needs to be tested first — talk to us before signing up.
If your team dials at volume, this affects you
Outbound campaign operations
Protect the DID pool behind every Vicidial campaign, so agent performance is measured on real conversations, not phones that never rang.
In-house call centre operations
Keep recruitment and placement outreach lines trusted, especially where candidates are quick to ignore unfamiliar numbers.
High-volume outbound dialling
Manage reputation across rotating number pools so campaign results reflect the offer and the script — not a red label on the screen.
Get a clear read on your number reputation before it costs you another campaign.
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